FLOW AGENDA: EVENTS

We love discovering new points of view as well as sharing ours. That’s why we at Flow give talks and seminars at the most prestigious institutions. Check here for the dates of upcoming events.

Flow Retail Session

In the last edition of Flow Retail Session, we talked about the retailing of intangible goods, meaning the sale of on-demand services, properties and products. In cases such as these, the purchasing experience has very specific features, which we addressed with experts in insurtech, property development and omnichannel retail.

SEE OVERVIEW

Flow Retail Session

In the last edition of Flow Retail Session, we talked about the retailing of intangible goods, meaning the sale of on-demand services, properties and products. In cases such as these, the purchasing experience has very specific features, which we addressed with experts in insurtech, property development and omnichannel retail.

SEE OVERVIEW

Oct
9

2019

Retail research: How to obtain the needed information to improve a retail business.

By Celestino Martínez

Faculty of Economics and Business UPV/EHU | 17:45 | Bilbao

This lecture will review some of the most affordable methods and strategies to turn data into decisions that can improve business. The process will be supported through study cases, from obtaining the data to its goals conversion and into business actions.

Oct
9

2019

The Purchasing Experience as the Basis for Point of Sale Design

By Jesús Cao

Faculty of Business and Economics at UPV/EHU | 15:15 | Bilbao

The lecture will be given by our director under the title The Purchasing Experience as the Basis for Point of Sale Design. We will discuss how points of sale can create satisfactory purchasing experiences from the standpoint of marketing and space design.

Nov
15

2018

The impact of digital transformation of retail- ArabaTIC 2018.

By Celestino Martínez

Artium | 9 – 13 h | Vitoria-Gasteiz

This lecture will address the challenges created by digital transformation of retail, subsequently, we will display inspiring case studies in which we face these new challenges successfully.

Nov
6

2018

Presentation of Retail Design Master in design of Mondragón Unibertsitea services

By Jesús Cao

Loramendi, 4. Apartado 23 – 20500 Arrasate | 9:45 a 12:00 | Mondragón

Following our work methodology we design experiences, services, products and new places for retail business. We would like to bring this focus to our Retail Design Master’s students.

Oct
16

2018

Retail research: How to obtain the needed information to improve a retail business.

By Celestino Martínez

Faculty of Economics and Business UPV/EHU | 15:15 | Bilbao

This lecture will review some of the most affordable methods and strategies to turn data into decisions that can improve business. The process will be supported through study cases, from obtaining the data to its goals conversion and into business actions.

Oct
10

2018

Participation in the Commercial Interiors Course

By Jesús Cao

Faculty of Business and Economics at UPV/EHU | 15:15 | Bilbao

The lecture will be given by our director under the title The Purchasing Experience as the Basis for Point of Sale Design. We will discuss how points of sale can create satisfactory purchasing experiences from the standpoint of marketing and space design.

Jun
28

2018

Presentation of a New Project for the Markets in Tolosa

By Celestino Martínez

Tolosa City Hall | AM | Tolosa

Our Project Manager presented an ongoing project focused on improving the customer experience at the local markets in Toulouse, allowing those markets to connect better with the lifestyles and consumption patterns of future clients.

Jun
11

2018

Workshops on Market Trends

By Jesús Cao

Palacio del Condestable | 14:00 | Pamplona

Flow’s Director, Jesús Cao, spoke about how cryptocurrencies and blockchain can bring about a business revolution similar to what is currently unfolding in the digitalisation domain.

Apr
26

2018

Workshop at Comertia

By Jesús Cao

Comertia Retail | 10:00 | Barcelona

Comertia Retail is a group of large, independent retailers. We had the pleasure of leading a training session at their headquarters in Barcelona with their partners’ retail marketing managers.

Mar
21

2018

Training Session for Eroski Hypermarkets Managers

By Celestino Martínez y Jesús Cao

Eroski | 9:00 | Pamplona

In collaboration with the University of Mondragón, we gave a training session on client experience to several Eroski hypermarket managers from Navarre.

Mar
13

2018

Participation in the Habitat Midday Meetings

By Jesús Cao y Enric Estruga

Habitat Cluster Barcelona | 13:00 | Barcelona

At the invitation of Habitat Cluster Barcelona, we shared our methodology based on Design Thinking with the members of the cluster in order to demonstrate how it could be applied to their many projects.

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